Refund policy

Return & Refund Policy

We hope you love your Meadow Hart purchase! If something isn't quite right, we're happy to accept eligible returns within 14 days of delivery. 

Return Eligibility 

To be eligible for a return, items must be unworn, unwashed, and unused, with original tags attached and in the same condition in which they were received. Items showing signs of wear, washing, stains, odors, makeup, deodorant, pet hair, or damage after delivery may not be accepted. 

Final Sale Items 

Items marked as Final Sale, as well as gift cards, are not eligible for return or exchange. 

Starting a Return

To request a return, please contact us at meadowhartllc@gmail.com within 14 days of receiving your order. Please include your order number and the item(s) you would like to return. Returns sent without first contacting us may not be accepted. Once your return is approved, please ship your item back within 7 days using the return instructions provided by Meadow Hart.

Return Shipping 

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable. 

Refunds

Once your return is received and inspected, we'll notify you of the status of your refund. Approved refunds will be issued to your original payment method. Please allow additional time for your bank or credit card company to process the refund. 

Exchanges 

If you need a different size, please contact us. Exchanges are subject to product availability. Because Meadow Hart items are available in limited quantities, we cannot guarantee that another size or item will be available. 

Order Cancellations 

Orders may be canceled within 1 hour of purchase by emailing us at meadowhartllc@gmail.com with your order number and cancellation request. After the 1 hour cancellation window has passed, we cannot guarantee that an order can be canceled or changed, as processing may have already begun. 

Damaged or Incorrect Items

Please inspect your order when it arrives. If you receive an item that is damaged, defective, or incorrect, contact us as soon as possible so we can make it right.